Privacy Policy a66today
— Our Commitment to Your Privacy

This a66today Privacy Policy outlines our commitment to protecting the personal data of Malaysian users. This document is crafted in line with international best practices in personal data management and complies with applicable data protection laws.

This policy covers all aspects of the collection, processing, storage, and sharing of personal data that takes place through the a66today platform — whether via website, mobile app, or any of our official communication channels. We guarantee that every piece of information you provide will be handled with the utmost confidentiality and security.

A66today operates on the principle of full transparency. We believe users have the right to clearly understand how their data is used, and we are committed to giving you complete control over your own personal information.

To provide you with the best service, a66today collects various types of personal information. All data collected is relevant, limited to service requirements, and lawfully processed with your consent.

Types of information we collect include:

• Personal Identity Information: Full name, Malaysia identity card number (MyKad), date of birth, email address, phone number and full residential address
• Account Information: Username, encrypted password, language preference, currency and other account settings
• Financial Information: Payment method details including bank account numbers, e-wallets, and deposit and withdrawal transaction history
• Verification Information (KYC): Copies of identity documents such as MyKad, passport, bank statements and a selfie for identity verification
• Platform Usage Data: Game records, betting history, login dates and times, IP address, device type and browser used
• Communication Data: Content of conversations with the customer support team via live chat, email, or WhatsApp for record-keeping purposes
• Technical Data: Device information including operating system, screen resolution, unique device ID and application diagnostic data

A66today uses the personal information collected for lawful and transparent purposes. We will not use your data for any other purpose without first obtaining your explicit consent.

The purposes for which your personal data is used include:

• Account Management: Create, maintain and manage your user account including identity verification and KYC compliance
• Transaction Processing: Process deposits, withdrawals and winning payments securely and swiftly
• Service Provision: Allow you to access games, promotions, the VIP programme and all platform features
• Customer Support: Provide technical support, answer enquiries and resolve issues you encounter
• Security & Fraud Prevention: Detect and prevent suspicious activity, fraud, money laundering and violations of our terms of service
• Legal Compliance: Meet regulatory requirements, audits and applicable legal obligations
• Marketing Communications: Send promotional information, bonuses and platform updates (only with your consent, and you may unsubscribe at any time)
• Platform Improvement: Analyse usage patterns to improve user experience, platform functionality and service quality

All data processing is handled automatically through our secure system, with access strictly limited to authorized and trained personnel in personal data management.

A66today implements strict and comprehensive security measures to protect your personal data from unauthorized access, loss, misuse or disclosure. We employ the same international-grade security technology used by leading financial institutions.

Security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest SSL/TLS protocols
• Secure Data Storage: Personal data is stored on secure servers with tightly controlled physical and digital access
• Two-Factor Authentication (2FA): Option to enable 2FA for additional protection on your account
• Firewall & Anti-Intrusion Systems: Multi-layered protection against cyberattacks and unauthorised access
• Regular Security Audits: Regular security assessments by independent third parties to identify and address any vulnerabilities
• Strict Access Controls: Only authorized personnel with a legitimate business need may access personal data
• Security Training: All staff undergo regular data security and privacy training
• 24/7 Monitoring: Automated monitoring systems running around the clock to detect unusual activity

While we take all reasonable precautions, no method of data transmission over the internet or electronic storage is 100% secure. However, we are committed to continuously updating and improving our security practices in line with the latest technological advancements.

A66today does not sell, rent or trade your personal information to third parties for their marketing purposes. We only share your data in the limited circumstances outlined below and with companies we trust to protect your information to the same standard as we do.

We may share your personal information with:

• Payment Service Provider: Banks, payment processors, and e-wallet providers to process your deposit and withdrawal transactions
• Game Provider: Game software providers that enable you to access and play casino, slots and sports games
• KYC Service Provider: Identity verification agencies to securely process your verification documents
• IT Infrastructure Provider: Server hosting companies, cloud storage and cybersecurity service providers
• Relevant Authorities: Law enforcement agencies or regulators when required by law or court order
• Professional Advisors: Lawyers, accountants and auditors bound by professional confidentiality obligations

All third parties we work with are required to comply with strict data security standards and are only permitted to use your information for the specific purposes we have stated. They may not use your data for any other purpose without your consent.

A66today retains your personal data only for as long as necessary to fulfill the purpose of collection or as required by law. We will not keep your information longer than needed.

Our data retention period guidelines:

• Active Account Data: Retained for as long as your account remains active and you use our services
• Transaction History: Retained for a minimum of 7 years for financial law compliance and audits
• KYC Documents: Retained for a minimum of 5 years after account closure for regulatory compliance
• Communication Records: Retained for up to 3 years for dispute resolution and investigations
• Technical Log: Retained for up to 12 months for security and troubleshooting purposes
• Marketing Data: Deleted immediately once you unsubscribe or request deletion

After the defined retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. In some cases, we may retain anonymous aggregated data for statistical and long-term analysis purposes.

A66today respects your privacy rights and gives you full control over your personal data. You have the following rights regarding your personal information:

• Right of Access: Request a complete copy of all personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances (subject to legal obligations)
• Right to Restriction of Processing: Request that we restrict how we use your data under certain circumstances
• Right to Data Portability: Request a copy of your data in a portable digital format
• Right to Object: Object to the processing of your data for direct marketing purposes at any time
• Right to Withdraw Consent: Withdraw consent given at any time without affecting the validity of prior processing

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 30 business days and notify you of any additional requirements or applicable legal limitations.

A66today uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or app.

Types of cookies we use:

• Necessary Cookies: Required for core platform functions such as login, security, and language settings (cannot be disabled)
• Performance Cookies: Help us understand how users interact with the platform for continuous improvement
• Functional Cookies: Remember your preferences such as username, currency and other favourite settings
• Marketing Cookies: Used to display relevant promotions and bonuses to you (only with your consent)

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the a66today platform. Most modern browsers allow you to control cookies through their privacy settings.

A66today reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new services, legal requirements or technological advancements. We will notify you of any material changes via email or in-platform notifications.

The "Last Updated" date at the top of this document indicates when this policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Continued use of the a66today platform after any amendments are published will be considered acceptance of the revised policy. If you disagree with the changes, please stop using our services and contact us to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or our personal data handling practices, the a66today team is ready to assist you at any time.

You can reach us via:

• Live Chat: Available 24/7 on the a66today platform with instant response
• Email: [email protected] (response within 24 business hours)
• WhatsApp: Contact the support team via the number displayed in your account

We are committed to taking all privacy inquiries seriously and will endeavor to provide a satisfactory response as promptly as possible. If you are not satisfied with our response, you also have the right to lodge a complaint with the relevant data protection authority.